Shipping & Returns

Shipping questions answered:

Q: What is the 'Local Pick-Up Option' I see at checkout?

A: To lighten your environmental footprint (& save some cash at the same time), Euphemia Vintage offers FREE pick-up of purchased items in Almonte.  Send us a quick email after purchase to schedule your pick-up date/time. 

 

Q: What countries do you ship to?

A: Euphemia Vintage currently offers shipping within Canada. If you live outside Canada and would like to request we make an exception, email us at euphemiavintage@gmail.com and we will do our best to accommodate your order.

 

Q:  How quickly will my order ship?

A:  Orders are shipped every Tuesday through Canada Post. 

 

Q:  When can I expect my order to arrive?

A:  Orders typically deliver within 5 business days of the date shipped.

 

Q:  How will I know when my order has shipped?

A:  An email will be sent to you once your order has shipped. You will be able to track your purchase using this email  

 

Q:  Can I upgrade my shipping?

A:  If you would like to upgrade shipping to include a tracking number, insurance or expedite shipping time, simply select the desired option in the provided shipping options at checkout. Additional fees do apply.

 

Euphemia Vintage is not responsible for lost or stolen packages. Please contact Canada Post directly if you think your package is lost or stolen. If a package is unable to be delivered due to an incorrect address or any other issue the buyer is responsible for the cost of shipping it again. Please ensure that the address on the order is correct.

 

Returns & exchange details:

Euphemia Vintage DOES NOT accept returns, exchanges or cancellations. However, please contact us if you have any problems with your order.

All sales are final. We are happy to answer any additional questions regarding an item prior to purchase. If you feel that the listing greatly misrepresented the item you received, please contact us immediately so the situation can be remedied. Our top priority is to ensure that you are happy with your shopping experience at Euphemia Vintage.